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Shopping Help

Using Your Cart
The shopping cart is the same as in a supermarket. You browse the products and when you find something you want, simply click the "Add to Cart" button (at the bottom of the "More Info" page). The item is immediately placed in your shopping cart, and goes with you as you travel the online store.

Changing Your Cart's Contents

  • Removing items (delete) You can always remove the item later if you change your mind. Just set its quantity to 0 and click "Update Cart"
  • View "what's in my cart?" To see what is in your shopping cart at any time, click "View Cart" from the menu down the left of your browser window.
  • Want more than one? If you wish to buy multiple quantities of an item you have placed in your shopping cart, change the number in the "Quantity" window, then click the "Update Cart" button to confirm any changes.

    Finalising the order/finishing shopping
    In the supermarket you take your cart to the checkout, and that's exactly what you do in an online store. As with a supermarket cart, when you go to the checkout you confirm the total cost of the order, and make payment arrangements including paying by credit cards via our secure server.

    Currency Converter
    All prices on this web site are displayed in Australian Dollars (AUD$). A Currency Converter is available from the "View Cart" and "Order" pages for your convenience. The Currency Converter is provided for your convenience, conversion rates may vary and as such we make no claims on the accuracy of this Currency Converter.

    Placing Your Order
    When you are ready to place your order, go to the "View Cart" page and then click the "Click here to check out" button. You'll be asked to confirm your freight option and fill out the secure online order form, review our order information and submit the form -- and then you're done!

    Ordering Problems
    Older browsers (eg. Internet Explorer 3 or Netscape Navigator 3) lack the security features needed to view secure ordering pages. We recommend upgrading to Internet Explorer 4 or above. Download Internet Explorer.

    If you are using Internet Explorer 4 or later and still cannot view the order form, open the Tools menu, select "Internet Options", then "Advanced", then click "Restore defaults". This should enable you to view the secure pages.

    Additional Assistance
    If you have any further queries regarding the use of this website, please email info@kaizencoaching.com.au.


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